Privacy policy

Privacy Policy

Last updated: October 28, 2025

This Privacy Policy explains how Medicube (“we”, “us”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit our website, interact with our services, or make purchases through our online store (collectively, the “Services”). The terms “you” and “your” refer to any individual using our Services, including customers and site visitors.

By accessing or using our Services, you agree to the practices outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Services.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations, legal requirements, or data handling practices. Any updates will be posted on this page along with the revised date.

Information We Collect

We collect personal information in various ways depending on how you interact with our Services, including:

  • Information you provide directly, such as your name, email address, phone number, billing and shipping details, and payment information.
  • Account and order information, including order history and customer preferences where applicable.
  • Automatically collected data, such as IP address, browser type, device information, and on-site activity collected through cookies or similar technologies.
  • Communications, including messages exchanged with our customer support team.

How We Use Your Information

Your information helps us operate and improve our Services. We use it to:

  • Process and fulfill orders.
  • Communicate with you regarding purchases, updates, or support requests.
  • Enhance and personalize your browsing experience.
  • Send promotional or marketing communications (only with your consent).
  • Detect, prevent, and address fraudulent or unauthorized activity.
  • Comply with legal and regulatory obligations.

Cookies and Tracking Technologies

We use cookies and similar tools to analyze website traffic, improve performance, and enhance user experience. You can manage or disable cookies through your browser settings; however, some features of the site may not function properly as a result.

Information from Third Parties

We may receive information from trusted third parties, such as payment processors, logistics partners, and analytics providers, solely to facilitate transactions and improve our Services. All such data is handled in accordance with this Privacy Policy.

How We Share Your Information

We only share personal information when necessary, including with:

  • Authorized service providers supporting payment processing, shipping, or analytics.
  • Marketing partners, only when required to operate or promote our brand.
  • Legal or regulatory authorities, when required by law or to protect our rights.

We do not sell your personal information or use sensitive data for profiling purposes.

User Content

If you submit reviews, images, or testimonials, this content may be publicly visible. We are not responsible for how third parties may use publicly shared content.

External Links

Our website may contain links to third-party sites. Medicube is not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.

Data Retention and Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we retain personal data only for as long as necessary to fulfill business, legal, or compliance requirements.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request restrictions on certain data processing activities.

To exercise these rights, please contact us using the information below.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. In such cases, appropriate safeguards are applied to ensure data protection in accordance with applicable laws.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 contact@usemedicube.store
Medicube
United Kingdom